Frequently Asked Questions
Everything you need to know about your LEVITATION experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return label.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all LEVITATION products come with a one-year limited warranty against manufacturing defects from the date of purchase.
Do you offer international shipping?
We ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.